RMS will work with you through each step of a clearly defined implementation plan to ensure the successful delivery of your housing, conference, or judicial solution.
Based on 20 years of experience working with customers, our implementation schedule covers all aspects of the implementation process including timings, key milestones, and resource planning to ensure a smooth transition from your current system to RMS & Mercury.
The RMS team will assist you during the initial implementation and during your go-live, guiding you through the process, which includes:
- Implementation & Project Management Support
- Business Process Review
- System Architecture Training
- Housing Operations Training
- Systems Integration and Interface Development
- Go-Live Process
- Live Product Support
- Ongoing Training
All new RMS implementations begin at "BaseCamp," a web-based tool where RMS specialists and new clients work together to manage their RMS & Mercury implementation.Base Camp Login
9131 Anson Way
Raleigh, NC 27615
T: +1 919 845 9004
F: +1 919 744 2536