E-Support

Welcome to RMS E-Support

RMS's support uses the HelpSTAR online customer portal to help you solve problems, log and track support requests and view the status of your jobs quickly and efficiently.There are also additional tools in the Knowledge Base to support you whilst using your RMS software.

Click here to log into the RMS Website, which will allow you to access HelpSTAR.

Requesting Access to HelpSTAR

To initially request access, please fill out the form located at the link below.

Click here to request HelpSTAR access.

Click here to reset your password.

(It may take up to 15 minutes before you will be able to login to the RMS website with your new password)

Download the Helpstar Users Guide.

If you need more help, contact support@rms-inc.com